プライバシーポリシー

Karuizawa LogHOTEL Shiozawa No Mori, operated by Shiozawa No Mori Ltd., has established the following Personal Information Protection Policy (hereinafter referred to as "this Policy") for the handling of personal information related to its accommodation business, and will comply with this Policy along with the Act on the Protection of Personal Information (hereinafter referred to as "Personal Information Protection Act") and other relevant laws and regulations.

When using the accommodation reservation service (hereinafter referred to as "this service") on this website (hereinafter referred to as "this site"), please provide your personal information only after agreeing to the following terms.

1. Acquisition of personal information

We will collect personal information only to the extent necessary and by appropriate means after specifying the purpose of use of the personal information.

2. Purpose of Use of Personal Information
Except as permitted by law, we will use personal information only for the following purposes and those we notify or announce separately.

(1) Information obtained in connection with the Service - Membership registration and personal authentication for the Service, and provision of member services - Accommodation procedures and entrance/exit management for reservations made through the Service - Payment for transactions made through the Service and provision of accommodation services - Posting comments to the Service - Conducting surveys and campaigns related to the Service - Sending e-mail newsletters, direct mail, etc. regarding the Service and the services provided by our company - Responding to questions and inquiries regarding the Service

(2) Information obtained in connection with the accommodation program provided by our company (hereinafter referred to as "this Program") - Enrollment and accommodation procedures related to this Program - Entry and exit management for facilities used in this Program - Payment for and provision of services transacted through this Program - Improvement of this Program and development of new training programs - Comments posted on this Program - Surveys regarding this Program - Sending direct mail, etc. regarding this Program and the services provided by our company - Responses to questions and inquiries regarding this Program

(3) Information acquired in relation to our recruitment activities and personnel management

・To provide information related to recruitment by our company or to accept applications or inquiries ・To provide ongoing communication with applicants or successful applicants and information related to our company ・Human resource management and training after employment decisions are made by our company ・Other purposes incidental to our recruitment activities and human resource management

3. Management of Personal Data
We will take necessary and appropriate measures to prevent the leakage, loss, damage, etc. of personal data. Furthermore, to ensure the safe management of personal data, we will provide necessary and appropriate supervision to our employees, and in the event that we outsource all or part of the handling of personal data to an external company, we will provide necessary and appropriate supervision to the outsourced company.

4. Provision of personal data to third parties
We will not provide personal data to third parties unless we have obtained the prior consent of the individual, or unless required by law or otherwise permitted by law.

5. Joint Use
With regard to the information acquired in connection with this program, within the scope of the purposes of use described in (2) of "2. Purpose of Use of Personal Information" above, we will jointly use all personal information held by our company, including your name, address, telephone number, email address, and other contact information, with Shiozawa no Mori Co., Ltd. In such cases, our company will be responsible for managing the personal data.

6. Collaboration with external services
With the User's consent, this Service may be able to connect and link with accounts of external services operated by third parties. However, please note that any information provided by the User to such external services is not under the control of our Company, and the terms of use and personal information protection policy (privacy policy) of such external services and our Company's terms of use and personal information protection policy apply separately.

7. Use of statistical information
We may create statistical data based on the personal information provided to us, after processing it so that individuals cannot be identified. We may use statistical data that does not identify individuals without any restrictions.

8.Cookies and other technologies
The Service may use cookies and other technologies, such as pixel tags and web beacons, to improve the Service through analysis of visitors to this website. If you wish to disable cookies, please disable them by changing the settings of your web browser. However, if you disable cookies or set your browser not to display images, you may not be able to use some of the functions of the Service.

9. Requests for notification of purpose of use, disclosure, correction, suspension of use, etc. of personal data
If we receive any of the following requests from an individual regarding personal data held by us, we will respond in accordance with the provisions of the Personal Information Protection Act after confirming that the request is made by the individual or a representative.

(1) Notification of purpose of use (2) Disclosure of personal data held by the Company that identifies the individual (3) Correction, addition, or deletion of personal data held by the Company that identifies the individual (4) Suspension of use, deletion, or suspension of provision to a third party

10. Contact Information
For inquiries regarding this policy or its handling, please contact the person in charge listed below.
Contact information for personal information management officer for Karuizawa LogHOTEL Shiozawa no Mori: log@shiozawanomori.com

11. Changes to this Policy
We may change this policy as necessary. If we do change this policy, we will post it on this website.

Revised on January 1, 2025